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We are safe

South Bow’s goal is to safely operate our pipeline and energy facilities so that the public, our workforce and the environment aren’t affected by an incident involving our assets. Safety is, and always will be, our highest priority.

PREPARED FOR ANYTHING

Staying prepared takes teamwork, coordination and an effective response plan. A key component of preparedness means we regularly conduct emergency management program exercises across our network. These simulations allow our personnel to work with local first-responders to hone our skills and develop communications protocols in the unlikely event of a serious incident.

These exercises help us develop strong relationships within our communities while ensuring we all understand each other’s roles and responsibilities.

EMERGENCY RESPONSE PLANS

We continuously strive to operate safely. While incidents are rare, being prepared to respond safely and rapidly is something we train for year-round.

Our priorities are always the safety of the public, landowners, first responders, employees and contractors, and the environment. Our robust response plans are focused on quickly and effectively responding to emergencies and mitigating any impacts that may have occurred to public safety, property or the environment.

Although we consult emergency services during the development of our Emergency Response Plans, we encourage communities to review these documents to better understand the South Bow Emergency Management Program.

REQUEST A PLAN

Disclaimer

To access the Emergency Response Plans some basic information is requested. Your information will not be used for any business purpose beyond allowing us to understand the groups who have an interest in our Emergency Management Program or providing the information to our regulators (i.e., Canada Energy Regulator), if requested. At all times, those who are granted access to your personal information at South Bow will operate in accordance with the South Bow.

By clicking this box, you acknowledge the plans posted to this website are for viewing and awareness only. These plans are the property of South Bow and are not to be used by third parties. Limited information has been redacted from these documents to preserve the safety and security of South Bow, its assets.

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EMERGENCY PREPAREDNESS EXTERNAL RESOURCES

FAQs

What does South Bow do to prevent leaks?

Our ongoing Planned Maintenance and Pipeline Integrity Management programs include regular maintenance, routine aerial patrols, ground surveys, cathodic protection against corrosion, monitoring by trained operators 24 hours a day and internal inspections using devices like Smart Pigs.

Every year, we spend hundreds of millions on integrity and preventative maintenance programs to ensure the safe, reliable operations of our systems.

How does South Bow monitor its pipelines?

We monitor our pipeline system through centralized high-tech Control Centres, 24 hours a day, 365 days a year. Our Control Centres have highly specialized staff that run our liquids and gas pipeline networks and ensure the systems are operating as they are designed to.

As an additional precaution, our oil control centre has a leak detection specialist who is fully dedicated to looking for signs of a leak or an issue with how the pipeline is operating.

What is a Control Centre?

Control Centres monitor pipelines 24 hours a day, 365 days a year to ensure they run safely and efficiently. The control centres include an operational control system, a leak detection system and a satellite communication network.

How does the Control Centre help to detect issues?

Our state-of-the-art Supervisory Control and Data Acquisition (SCADA) systems and our specialized oil leak detection systems, along with elevated safety features and specialized staff training employed on our liquids pipelines make us confident leaks can be quickly identified and responded to. These features include:

  • Technology capable of isolating sections of our pipeline and then remotely closing the required valves on the systems within minutes from our Control Centres.
  • Highly trained staff, monitoring pipeline operations 24/7, are expected to shut down the pipeline at the first sign of a problem until the alarm's cause is determined.
  • A highly automated system of pipelines that includes thousands of data sensors and emergency shut-off valves to effectively minimize the amount of product released.
  • Real time information on pipeline operating conditions transmitted via satellite every few seconds from thousands of data points to our operations’ Control Centres.
  • An essential requirement that all possible problems be investigated immediately by pipeline controllers and on-the-ground field staff. After a pipeline is shut down to investigate an anomaly, that pipeline cannot be re-started until the cause has been identified and the operations personnel have confirmed it is safe to do so.
How would South Bow respond to a suspected leak?

We would respond immediately by shutting down and isolating the pipeline systems and/or shutting down the pump stations and dispatching emergency response personnel. The main focus of the initial response would be to stop operating the pump units in order to reduce the flow through that particular segment of pipe and then close isolation valves in the vicinity of the leak to limit its impact.

In the very unlikely event that a leak occurs, our company would take full responsibility for the emergency response and cleanup for as long as we own and operate the pipeline.

What types of plans are put in place in the event of an incident?

We create Emergency Response Plans for every pipeline and project in our system. These plans must be in place before the pipeline ever goes into operation. While plans may vary depending on project and community needs, the basic elements of a plan will include hazard identification, notifications and response tactics to ensure South Bow personnel are able to effectively respond in the event of an emergency.

How are these response plans developed?

All our Emergency Response Plans are developed through a detailed and comprehensive program specific to the project and communities in which we operate. This includes gathering necessary and important feedback from local communities and emergency responders during the planning stages.

Who responds to pipeline incidents?

We have emergency response personnel on call 24 hours a day, seven days a week. These emergency responders consist of employees and contract personnel who specialize in emergency response. The local police and fire departments may be involved to protect the public and ensure our personnel are able to work safely.

Will South Bow provide training or equipment for local fire departments and emergency responders?

Yes, our company provides awareness training about responding to a pipeline incident. We view the communities we operate in as emergency response partners. We work collaboratively with these stakeholders on a continuous basis, inviting them to participate in exercises and training. South Bow does not expect volunteer or dedicated local fire departments to have the equipment or specific experience needed to respond to a leak or rupture.

Who is responsible for the cost of an incident?

In all circumstances, we take full responsibility for emergency response and cleanup for any of the pipelines that we own and operate.